Services & Solutions
CITech Solutions is committed to providing our customers with the comfort of an on-site staff by offering multiple communication options, personal service and quick response to customer needs.
- Scheduled onsite visits
- Remote Management and Monitoring
- Remote Support
- On-Call Support
We provide a full range of IT services and support including, but not limited to, Server installation and management, PC management, Application Integration, Purchasing and Budgeting Recommendations, Database support, Disaster Recovery, Customized Solutions and Implementation Strategy.
Our services include the following:
- Installation / Implementation of Systems
- Networking Equipment – Servers, Hardware and Operating Systems, Switches / Hubs, Firewalls, Wireless equipment, etc.
- Remote Access Solutions - VPN with Remote Desktop or SSL-VPN solutions
- Workstation Equipment – Desktop, Laptops, Digital Dictaphone, Palms, PDAs, Printers
- User and System Software – Network O/S, Desktop Applications including Office Suites, Document Management, Litigation Support, and many others
- Administrative Services
- Monitor and maintain all systems, renewals, inventory, installation and support documentation
- Network Administration - Monitor, Update, Backup, General Maintenance of all networking equipment
- Workstation Administration – Inventory, Updates, Installation / Configuration
- User Administration – Add / Remove Users, Application Support and Training
- Provide documentation for Budgeting and forecasting of Technology expenses
- Solutions Provider
- Help to analyze needs and present solutions
- Work with Management to better utilize installed systems and recommend new systems
- Listen to users and recognize need for changes, training, improvements, etc.
- Utilize our skills to provide the best solution to our clients through our experience and ability to provide customized solutions
- Custom Application Development - developing web applications to meet the needs of our clients
- Law Firm Specialization (learn more)
- Providing IT solutions and support to local law firms for over 10 years
- Litigation Support with in-depth knowledge of Summation and other support tools
- Document Management Support - providing solutions and recommendations to better utilize DM systems
- Paperless Office Solutions - helping firms, yes even law firms, move toward paper"less" offices
- Productivity Tools - in Office templates, Desktop Faxing, Web Based Time Entry, Pleading and Deposition Index, Automated capturing of Costs